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Services and facilities used by famous postal service, USPS for better user Experience

Friday, February 17, 2017 4:16
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United States Postal Service (USPS) is one of the best postal service serving in United States. It’s a governmental agency that picks up and deliver packages, mail or parcels from one address to another. For different kind of users it has different services and facilities that suites the customers. It delivers 15 million packages each day to 6.5 million customers across the world. It offers so many services for it’s customers.

If anyone uses it’s facilities to send or receive mail and going out for vacation, for business etc then he/she can easily put mail on hold using USPS hold mail facility. Holding date can be according to it’s customer. All held mail will be delivered to you after the ending date. Customers can also pick up all accumulated mail from the post office but this request can only be made during the request before holding mail.

Meanwhile, it’s trying to take over the competitors like United Parcel Service (UPS), DHL & FedEx. This month, in January, it took part in the world’s biggest tech expo – CSE. There a single booth was presenting it. The main attraction of it was the talking mailbox and the Cargo box that will help to protect the electronic items like laptops, smartphones and tablets.

When people changes their mailing address because of their business or some other reasons then USPS offers them the facility to change their mailing address with USPS change of address facility through which the postal service will forward all mail to the new mailing address. But it can only forward mail and packages for a limited period of time. Premium options are also available.

It’s the new era where everything is in your pocket, Yes! It’s the smartphone. Every business has it’s own mobile application and USPS also has it’s own. It’s called USPS Mobile using which customers can do so many tasks on the go. If you want to find locations, track package, buy stamps, hold mail, change address etc then this application is life saver for you.

It is also serving on Sundays by delivering the Amazon packages. It’s called USPS Sunday delivery. According to an agreement it delivers packages of Amazon on Sundays.

Customers can easily locate their ordered package using the tracking facility of it. For this they just need USPS tracking number which can easily be found on mailing receipt. The tracking result will show you the latest update of the package and all the whereabouts of it.

In spite of these amazing services, it is trying to provide more Innovative services and facilities to all it’s customers. For that it is using technology as the weapon and that’s why only one word comes to our mind for it – Innovative.

And for this it is expanding the use of SV scanners for more transparency. It’s going to implement so many innovative ideas in this year. All are excited and curiously waiting for it’s upcoming announces.


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