Insight Report: Global Trends in Merchant Acquiring” analyzes the emerging trends, which are likely to shape up the merchant acquiring industry over the next five years. With huge influx of new payment solutions into the industry, both opportunities and challenges for merchant acquirers have reached a new level. There is paradigm shift from conventional services, such as accepting mag-stripe debit/credit cards, and mail and telephone orders, to new acceptance channels as a result of e-commerce/m-commerce, contactless technology, mPOS and omni-retailing.
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The demarcating lines between business areas controlled by different market participants are gradually fading, with participants assuming multiple roles including acquiring, processing and technology providers. Furthermore, pressure on profit margins is encouraging acquirers to look for growth opportunities, in new locations and merchant segments.
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External factors, such as regulations, are also influencing business models by increasing pressure on profitability. As a result, on one side acquirers are introducing new products and services, while on the other side focus is on enhancing capabilities such as cross-border acquiring and lowering merchant attrition. The report also provides an overview of card acquiring market size, at global as well as regional levels, and discusses the role of merchant aggregators in on-boarding micro and small merchants.