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Click and Collect in the UK Markets – Trends, Drivers, Strategies, Applications and Competitive Landscape

Thursday, November 10, 2016 3:37
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Click and Collect is forecast to Grow by 64% between 2016 and 2021, driven by the clothing and footwear sector (growth of 85%) as increasingly time poor consumers are looking to reduce time spent shopping.

Although a relatively small part of overall category expenditure, Click and Collect spending in furniture and floor coverings will grow significantly between 2016 and 2021 with an increase of 271.8% making it by far the fastest growing category.

Browse more detail information about Click and Collect in the UK Markets:

Key Players in Click and Collect in the UK Markets:

  • Marks and Spencer
  • Argos
  • Next
  • Sports Direct
  • Tesco
  • Asda
  • George
  • Debenhams
  • John Lewis
  • Boots
  • New Look

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Key Findings of Click and Collect in the UK Markets:

  • Those aged between 35-44 have the highest penetration in click and collect purchases; often recent homeowners, these consumers are highly influenced by stylish online platforms that help to visualize home style looks.
  • The usage share for laptops and desktops has declined on the previous year while click and collect products purchased via a mobile saw an increase, to reach 14.4%. This reflects retailers’ investment in mobile apps and optimizing websites.
  • 43.7% of consumers have used click and collect in order to avoid delivery charges, as home delivery proves to be too costly for consumers, particularly for low-value items. Retailers wanting to avoid fulfillment charges have opted to add a minimum spend threshold to their free click and collect service to make it more profitable.
  • With congested shops and long queues reducing consumers’ shopping experience, many consumers opt for click and collect to reduce time spent in stores – and 34.7% of male click and collect shoppers opted to use this service for that reason.


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Synopsis of Click and Collect in the UK Markets:

The Click and Collect in the UK report offers a comprehensive insight into online fulfillment in the UK, analyzing the market, the major players, the main trends, and consumer attitudes. It also provides forecasts to 2021.

It provides in-depth analysis of the following:

  • The Hot Issues
  • What People Buy
  • How People Shop
  • The Shopper Journey
  • Why People Shop
  • Retailer performance (incl. in depth analysis of Marks and Spencer, Argos and Next)

Need more details about this Report, ask our expert @

Reasons to Buy Click and Collect in the UK Markets:

  • Use the detailed data and insight to help form an effective growth strategy across all sectors of online click and collect fulfillment
  • Understand your target demographic and their key issues and demands
  • Identify the opportunities to grow business in this sector and the value added to physical stores
  • Understand the journey of consumers throughout the process of online purchases
  • Identify key issues within the click and collect journey to encourage additional spend in store

Get Discount on Click and Collect in the UK Markets:

About Absolute Report:
Absolute Reports is an upscale platform to help key personnel in the business world in strategizing and taking visionary decisions based on facts and figures derived from in-depth market research. We are one of the top report resellers in the market dedicated towards bringing you an ingenious concoction of data parameters.

Mr. Ameya Pingaley

Absolute Reports
+1-408 520 9750
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