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Global Live Chat Software Market – Trends & Forecasts to 2020

Thursday, November 24, 2016 3:48
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(Before It's News)

Live chat is a real-time communication between two users via computer. It is appropriate for low to moderately complex product support and is used by many organizations. It can also be a means of surveying customers without being intrusive. It is a part of multichannel customer service initiative. Live chat software allows website providers to interact directly with visitors on their websites or applications, through some combination of chat/instant messaging and survey forms. It is based on the client-server model, where a client can start a session after logging into a user account.

Read More At: http://www.researchbeam.com/global-live-chat-software-2016-2020-market

Research Beam analysts forecast the global live chat software market to grow at a CAGR of 7.98% during the period 2016-2020.

Market challenge

• Requirement of compliances

• For a full, detailed list, view our report

Market trend

• Live chat software integration with social media

• For a full, detailed list, view our report

Key questions answered in this report

• What will the market size be in 2020 and what will the growth rate be?

• What are the key market trends?

• What is driving this market?

• What are the challenges to market growth?

• Who are the key vendors in this market space?

• What are the market opportunities and threats faced by the key vendors?

• What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.

Table Of Contents:

PART 01: Executive summary

• Highlights

PART 02: Scope of the report

• Market overview

• End-user segmentation

• Geographical information

• Vendor selection

• Summation errors

• Currency exchange rates

PART 03: Market research methodology

• Research methodology

• Economic indicators

PART 04: Introduction

• Key market highlights

• Evolution of live chat software

PART 05: Benefits of live chat software

• Improved customer satisfaction

• Increased sales

• Enhanced customer engagement

• Reduced expenses

• Improved business intelligence

PART 06: Market landscape

Enquire About report At: http://www.researchbeam.com/global-live-chat-software-2016-2020-market/enquire-about-report

 

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