RETAIL BANKING COUNTRY SNAPSHOT: NEW ZEALAND
New Zealand has a highly concentrated market for most financial products, with ANZ, ASB, and Westpac dominating the provision of current accounts, savings accounts, and mortgages. Consumers are cautious in their choice of provider, favoring those with strong reputations and nearby branches. Mobile is now a significant channel for routine transactions, although use is heavily skewed towards younger age groups. Satisfaction with digital channels is significantly higher than for branches and call centers.
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Key Players in Retail Banking Country Market: New Zealand
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Key Findings of Retail Banking Country Market:
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Synopsis of Retail Banking Country Market:
Verdict Financial’s “Retail Banking Country Snapshot: New Zealand 2016” reviews the retail banking sector in New Zealand, with a particular focus on the current account, savings, mortgage, and personal loans markets. It includes both market-level data and insight from our Retail Banking Insight Survey.
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Detailed TOC of Retail Banking Country Snapshot: New Zealand
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