Organizations nowadays are able to gather high volume of their customer’s data from multiple sources. But, in order to optimize sales, marketing and services activities, augment the operations costs, and to achieve improved ROI; companies are increasingly using CRM analytics solutions. CRM analytics solutions also arms organizations with better decision making, opportunity for up-selling and cross selling while ultimately improving customer satisfaction and loyalty.
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The report aims to provide an overview of Global CRM Analytics Market along with detailed segmentation of market by type, deployment type and industry verticals and five major geographical regions. Global CRM Analytics market is expected to witness high growth during the forecast period due to increasing growth of data and needs for improved actionable insights for gaining edge over competitors and improving costumer loyalty.
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The objectives of CRM Analytics Market Report is as follows:
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Some of the important players in CRM Analytics market are Oracle Corporation, Salesforce, Microsoft Corporation, Accenture PLC, SAS Institute, Inc., IBM Corporation, SAP SE, Adobe Systems, 1010data and Alpine Data Labs among others.
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