Chatbots Industry Research Report covers the present scenario and the growth prospects of the Chatbots Industry for 2017-2021. Chatbots Industry, has been prepared based on an in-depth Market analysis with inputs from Market experts.
The report covers the Market landscape and its growth prospects over the coming years and discussion of the key vendors effective in this Market. To calculate the Market size, the report considers the revenue generated from the sales of Chatbots globally.
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The report contains a comprehensive Market and vendor landscape in addition to a SWOT analysis of the key vendors. The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the Market.
Following Companies Are Key Players of the Chatbots Industry:
Other Prominent Vendors of Chatbots Industry Are:
“The social networking platform started as an interaction tool for social activities and to allow users to remain connected with friends, family, and colleagues. However, it is maturing into a tool for brand engagement and interaction between the brand and the customer. In 2014, there were around 1.82 billion active social media users. This opens up ample opportunities for both consumers and enterprises to use chatbot technology that can benefit both. If the user of a social networking site requires assistance regarding new features, security, and other issues of the site, interaction with the chatbot will help the person to find a solution. Chatbot will prove helpful for enterprises as it will help them to connect with the user, increasing their brand awareness.”
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According to the report, customer relationships are crucial for effective revenue generation in any enterprise. The rising competition has made the enterprises strive for the largest Market share and develop a wider customer base. To achieve this, the companies have started implementing enterprise solutions such as enterprise resource planning (ERP) and customer relationship management (CRM). However, it is difficult to maintain the same level of personal contact with all the customers. The lack of a centralized system to control continuous communication with customers with relevant and consistent data results in loss of customer base and exposes the business to risks. Chatbots can be deployed for enterprise websites, enabling the companies to have continuous communication with customers. For instance, enterprises deploy chatbots to provide product or brand information to customers to increase the brand awareness. Chatbot also helps in promotions to encourage customers for signing up to the company’s account. Therefore, effective deployment of chatbot enables personalized customer interaction.
Report also presents Geographical Segmentation analysis of Chatbots Industry of Americas, APAC, EMEA region.
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Further, the report states that standardization is the process of developing common technical standards that could maximize interoperability and realize maximum gains among all the value chain members. Software developers and business enterprises are using different business models to optimize the use of chatbot from the customer perspective. There are several chatbot providers that are developing live chat solutions for different sectors. One of the major reasons for this is the low entry barriers in the Market, which is leading to a large number of players entering the Market with different live chat software products.
Key questions answered in Chatbots Industry report:
No of Pages: 79
Price of Report: $ 3500 (Single User License)
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