Briefing Note: Consumer Rights Bill – Data Amendment
Big Brother Watch has issued a briefing note on the Consumer Rights Bill, with specific emphasis on a proposed amendment which will ensure consumers will be able to access data quickly, easily, and in a usable, digital format.
It is hoped that the Consumer Rights Bill will ensure that more emphasis is placed on the importance of transparency and data security. It is right that individuals should have more power to question organisations and be provided with information that is actually in a usable format.
It is remarkable that despite being in a digital age, if consumers want to request information from a utilities company, you are still required to send a £10 cheque in the post with the response then being provided in a paper format. Labour’s amendment will modernise the way organisations communicate with their customers, enhancing both transparency and consumer rights.
Both the Consumer Rights Bill and the proposed amendment are excellent steps to ensure that consumers have greater control over and access to their data. It should be a fundamental principle that consumers have ownership over their data meaning that organisations are forced to be wholly transparent about the way in which they access and use consumers’ data.
The briefing note is available here:
Source: http://www.bigbrotherwatch.org.uk/home/2014/03/briefing-note-consumer-rights-bill-data-amendment.html
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