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I Went to a Wells Fargo Branch, this is What Happened Next

Sunday, October 23, 2016 0:10
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Wolf Street

wolfstreet.com / by Wolf Richter • 

They have learned nothing.

I walked into my Wells Fargo branch to put my data backup into my safe deposit box, as I’ve been doing for a decade. This routine business turned into a wake-up call about safe deposit boxes and churned up insights into how Wells Fargo conducts to this day its cross-selling efforts: the algo makes them do it!

To clarify, I’m a happy customer. Wells Fargo handles day-to-day banking for me and my vast WOLF STREET media-mogul-empire corporation. The people are nice, and I have not yet noticed any fraudulent accounts in my name.

It doesn’t bother me that every time I call one of the national numbers with a problem or question, I have to swat away their offers of “pre-approved” credit cards, lines of credit, or other high-margin products. Having run a car dealership earlier in my life, I appreciate the art of aggressive cross-selling. However, we never-ever did it over the phone! We waited till we saw the whites of their eyes.

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The post I Went to a Wells Fargo Branch, this is What Happened Next appeared first on Silver For The People.



Source: http://silveristhenew.com/2016/10/22/i-went-to-a-wells-fargo-branch-this-is-what-happened-next/

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