Profile image
Story Views

Last Hour:
Last 24 Hours:

Tesla launches Mobile Tire Service program in San Francisco to help stranded drivers

Sunday, March 12, 2017 3:10
% of readers think this story is Fact. Add your two cents.

Tesla has launched the new Mobile Tire Service program to better serve owners who end up on the side of the road with a flat tire.

Unlike most cars, Tesla’s Model S and Model X does not come with a spare tire onboard. Getting a flat tire typically means waiting for Tesla Roadside Assistance to come rescue with an occasionally available loaner wheel and tire or experiencing a long wait time for a tow truck, only adding to the frustration. It seems that Tesla has heard the feedback from owners. As part of the the company’s goal to ramp up its mobile service offering, Tesla has launched a pilot program near the San Francisco Bay Area that will assist stranded Model S and Model X owners with on-the-spot wheel and tire repair.

Tesla posted a job description for a Mobile Tire Technician onto its careers page that reads as follows:

Tesla Motors is looking for an experienced Mobile Tire Technician to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. This position will service the San Francisco Bay area; however, the role will require daily travel within the region directed by Roadside Support team.

[Photo: Dagery via Reddit]

Redditor and Bay Area Model S owner “Dagery” shared an experience with a flat tire and Tesla’s latest Mobile Service offering. Upon contacting Tesla Roadside Assistance, Dagery was presented with 3 options:

  1. Get towed to the nearest Service Center
  2. Borrow a loaner tire/rim
  3. Utilize the Mobile Tire Service

Dagery chose to use Tesla’s Mobile Tire Service that ultimately turned around the repair, from flat to back-again-on-the-freeway, in 60 minutes.

Dagery notes that the tech first arrived within 20 minutes of the call, and after offering a beverage, laid out the options for the repair. Tesla’s Mobile Service van brought along a selection of twenty-plus tires with them, to allow customers to select and purchase a tire right then and there. Perhaps more impressive is that the mobile service van is equipped with shop equipment that can clean, mount and balance the tire and wheel combination directly from within the

The service tech informed Dagery that the repaid was part of aa new pilot program intended to cut the wait time for customers with flat tires. Pending success of the pilot, Tesla will expand the service.

Tesla currently offers a limited amount of tire and wheel options across its entire fleet of vehicles. Offering a mobile tire and wheel repair service is something that will only become more complex as vehicles models offered by Tesla continue to increase.

The post Tesla launches Mobile Tire Service program in San Francisco to help stranded drivers appeared first on


We encourage you to Share our Reports, Analyses, Breaking News and Videos. Simply Click your Favorite Social Media Button and Share.

Report abuse


Your Comments
Question   Razz  Sad   Evil  Exclaim  Smile  Redface  Biggrin  Surprised  Eek   Confused   Cool  LOL   Mad   Twisted  Rolleyes   Wink  Idea  Arrow  Neutral  Cry   Mr. Green

Top Stories
Recent Stories



Top Global

Top Alternative



Email this story
Email this story

If you really want to ban this commenter, please write down the reason:

If you really want to disable all recommended stories, click on OK button. After that, you will be redirect to your options page.