Read the Beforeitsnews.com story here. Advertise at Before It's News here.
Profile image
By Amy Ridenour\'s National Center Blog
Contributor profile | More stories
Story Views
Now:
Last hour:
Last 24 hours:
Total:

Is Apple Going the Way of the Post Office?

% of readers think this story is Fact. Add your two cents.


Reprinted from Amy Ridenour’s National Center for Public Policy Research Blog at http://www.conservativeblog.org.

Hate to say it, but I think Apple, one of America’s premier companies, may have its best days behind it.

Yesterday, I wrote about incompetence at the U.S. Postal Service. Today, it’s Apple.

Used to be, you paid more for an Apple computer, but, in exchange, you got hardware that would last and an operating system that was superior, even if you did have to give up on a lot of software options because many developers only made their products for Windows or, showing my age here, MS-DOS.

I speak, obviously, of the Steve Job days, so I concede there was an exception for some years in the 90s (although we stayed loyal, even then).

I went for Apple — which means the National Center for Public Policy Research went Apple — in 1985, and we never looked back, despite some concern for the company’s politics, and a well-covered contretemps with Tim Cook after we submitted a shareholder proposal examining the company’s actual record on environmental issues versus the one the public hears about.

But last week, one of our laptops, purchased in 2015, wouldn’t start up. We took it to an authorized Mac repair shop in Severna Park, MD. Bad logic board. Apple sent a replacement. It was bad also. Ever since, we’ve been trying to get Apple to ship a second replacement logic board to the repair shop. It won’t. It says it will, or so we’re told, but, every day, it doesn’t.

I even called Apple myself to try to find out why it wouldn’t ship the part, but got nowhere, because the person at Apple, while cordial, had no idea how to tell if Apple would ship the part and he told me he had no idea how to transfer me to someone at Apple who would know — even though the repair facility gave me the order number so Apple could pull the record up on its computer system and trace the request.

The guy I’m speaking with at the repair shop tells me he worked for Apple itself for a decade, and he swears Apple has these orders on a computer (of course it does!), but the guy at Apple had no idea how to find us in the system, even with all our data on hand.

Once upon a time, when I needed Apple repairs (rarely) or upgrades (more likely), I actually would go to the back of the shop and watch them work, to learn how to do it myself.

The company in those days seemed organized and well-run, even though everyone swore it couldn’t last.

This version of Apple seems to be in chaos.

Logic boards really should last longer than a year, but let’s set that aside, and just say this: One ought to be able to get a replacement if it does go out. Apple’s not claiming it has a shortage, or a backlog, of logic boards for late-model laptops. It just isn’t sending the part after saying it will. Day after day.

How long will this go on?

Reprinted from Amy Ridenour’s National Center for Public Policy Research Blog at http://www.conservativeblog.org.


Source: http://www.conservativeblog.org/amyridenour/2016/10/21/is-apple-going-the-way-of-the-post-office.html


Before It’s News® is a community of individuals who report on what’s going on around them, from all around the world.

Anyone can join.
Anyone can contribute.
Anyone can become informed about their world.

"United We Stand" Click Here To Create Your Personal Citizen Journalist Account Today, Be Sure To Invite Your Friends.

Please Help Support BeforeitsNews by trying our Natural Health Products below!


Order by Phone at 888-809-8385 or online at https://mitocopper.com M - F 9am to 5pm EST

Order by Phone at 866-388-7003 or online at https://www.herbanomic.com M - F 9am to 5pm EST

Order by Phone at 866-388-7003 or online at https://www.herbanomics.com M - F 9am to 5pm EST


Humic & Fulvic Trace Minerals Complex - Nature's most important supplement! Vivid Dreams again!

HNEX HydroNano EXtracellular Water - Improve immune system health and reduce inflammation.

Ultimate Clinical Potency Curcumin - Natural pain relief, reduce inflammation and so much more.

MitoCopper - Bioavailable Copper destroys pathogens and gives you more energy. (See Blood Video)

Oxy Powder - Natural Colon Cleanser!  Cleans out toxic buildup with oxygen!

Nascent Iodine - Promotes detoxification, mental focus and thyroid health.

Smart Meter Cover -  Reduces Smart Meter radiation by 96%! (See Video).

Report abuse

    Comments

    Your Comments
    Question   Razz  Sad   Evil  Exclaim  Smile  Redface  Biggrin  Surprised  Eek   Confused   Cool  LOL   Mad   Twisted  Rolleyes   Wink  Idea  Arrow  Neutral  Cry   Mr. Green

    MOST RECENT
    Load more ...

    SignUp

    Login

    Newsletter

    Email this story
    Email this story

    If you really want to ban this commenter, please write down the reason:

    If you really want to disable all recommended stories, click on OK button. After that, you will be redirect to your options page.