Live chat is a real-time communication between two users via computer. It is appropriate for low to moderately complex product support and is used by many organizations. It can also be a means of surveying customers without being intrusive. It is a part of multichannel customer service initiative. Live chat software allows website providers to interact directly with visitors on their websites or applications, through some combination of chat/instant messaging and survey forms. It is based on the client-server model, where a client can start a session after logging into a user account. Get Sample Copy of report @ http://bigmarketresearch.com/request-sample/714432 BMR's analysts forecast the global live chat software market to grow at a CAGR of 7.98% during the period 2016-2020. Enquire about the report @ bigmarketresearch.com/report-enquiry/714432 Covered in this report: The report covers the present scenario and the growth prospects of the global live chat software market 2016-2020. To calculate the market size, the report considers the revenue generated from the sales of live chat software. The market is divided into the following segments based on geography: • Americas • APAC • EMEA Global Live Chat Software Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market. Key vendors • LivePerson • Zendesk • LogMeIn • LiveChat • SnapEngage Other prominent vendors • Comm100 • Freshdesk • Intercom • JivoSite • Kayako • LiveZilla • Olark • Provide Support • PureChat • UserLike • Velaro • Woopra Market driver • Increased need to improve CRM • For a full, detailed list, view our report Market challenge • Requirement of compliances • For a full, detailed list, view our report Market trend • Live chat software integration with social media • For a full, detailed list, view our report Key questions answered in this report: • What will the market size be in 2020 and what will the growth rate be? • What are the key market trends? • What is driving this market? • What are the challenges to market growth? • Who are the key vendors in this market space? • What are the market opportunities and threats faced by the key vendors? • What are the strengths and weaknesses of the key vendors? You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.
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