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Icertis Adds Former Cisco Veteran as Senior Vice President of Customer Success on Heels of Rapid Global Expansion

Monday, November 7, 2016 0:17
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Sanjay Goel Joins Growing Management Team to Build On Worldwide Customer Success of the Icertis Contract Management Platform


Bellevue, WA – October 19, 2016 – Icertis, the leading provider of enterprise contract lifecycle management in the cloud, today announced it has further strengthened its executive team with the addition of Sanjay Goel as Senior Vice President of Customer Success. With deep experience in product support and services for technology companies including Cisco, Nortel, and Telcordia, Sanjay will lead the direction and worldwide growth of Icertis’ Customer Success team. The addition of Sanjay adds to the company’s recent expansion of its leadership team, which includes the appointment of Seth Nesbitt as Chief Marking Officer and Nagi Prabhu as Chief Product Officer.


“I can think of no other job at Icertis more critical to our business than the role that Sanjay will serve as SVP of Customer Success,” said Samir Bodas, CEO and cofounder of Icertis. “As a fast-growth enterprise SaaS company, ensuring our customers are delighted with us every day, and shaping the roadmap of our platform based on customer feedback, are critical to Icertis’ long-term success. Sanjay will be a key leader on our journey towards becoming the leading contract lifecycle management platform in the world.”


Prior to joining Icertis, Sanjay spent 16 years at Cisco Technical Services, where he had many diverse roles with increasing responsibilities. Most recently as Director of Global Repair, Goel spearheaded global repair enablement, engineering, quality, audits and contracts for all Cisco products. In addition, Goel held various senior level positions at Cisco, and led the creation of strategic and tactical plans for new proactive and predictive service elements to rejuvenate its $3 billion technical services business. Goel has also held leadership positions at Telcordia and Nortel.


“Throughout my career, I’ve always been laser focused on exceeding customer expectations. Icertis is a company that embodies customer focus and drives towards perfection across all facets of its business,” said Goel. “The opportunity to work with an A team, servicing the caliber of customers like Microsoft, ABB, and Becton Dickinson, is an honor. It’s a role I’m professionally and personally thrilled to be serving.”


To learn more about the Icertis leadership team, click here.


About Icertis

Icertis is the leading provider of contract lifecycle management in the cloud. Icertis Contract Management (ICM) is an innovative, easy-to-use platform that is highly configurable and continually adapts to complex business needs. Today, ICM is used to manage 2.5+ million contracts, by 750,000+ users, in 90+ countries and 40+ languages. With its intelligent workflow and built-in analytics, ICM provides ongoing contractual insights and best-of-breed contract management. ICM enables customers to increase compliance, improve governance, mitigate risk and enhance user productivity, thereby maximizing ROI and accelerating time to value across the global enterprise. For more information, visit



PR Contact

Bailey Fox

Barokas Public Relations for Icertis
(206) 264-8220


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