Hardware support services may be either be a reactive support, preventive-based support, or proactive support. Hardware support services are predominantly sold as maintenance contracts, which extend up to one to three year duration. The contracts generally cover hardware replacement, hardware repair, or even mere technical assistance via phone, email, or video.
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Where is the largest and fastest growing market for hardware support services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The hardware support services global market report from Publisher answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography. It places the market within the context of the wider information technology services market, and compares it with other markets.
- The market characteristics section of the report defines and explains the market.
- The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
- Market segmentations break down market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers all the regions, key developed countries and major emerging markets. It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing.
- Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this.
- The hardware support services market section of the report gives context. It compares the hardware support services market with other segments of the information technology services market by size and growth, historic and forecast. It analyses Expenditure Per Capita, Expenditure Per Household, Hardware Support Services Indicators Comparison, Internet Penetration, Internet Hosts across selected countries.
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Markets covered: Computers & Peripherals, Storage, Networking, Servers and Others.
Markets compared: Hardware Support Services, Software and BPO Services, Cloud Services.
Companies mentioned: IBM, HP, CSC, Accenture, Tata Consultancy Services and others.
Countries: Brazil, China, France, Germany, India, Italy, Japan, Spain, Russia, UK, USA.
Regions: Asia, Americas, Europe, Middle East & Africa, Oceania.
Time series: Five years historic and forecast.
Data: Ratios of market size and growth to related markets, population, GDP, Hardware Support Services Indicators Comparison, Internet Penetration, Internet Hosts.
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
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