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Smartphone Satisfaction Higher among Full-Service Customers, J.D. Power Finds

Thursday, October 20, 2016 9:47
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Apple, Samsung Lead Device Rankings in Full-Service and Non-Contract Segments COSTA MESA, Calif.: 20 Oct. 2016 — Customer satisfaction is much higher among smartphone owners currently subscribing to full-service wireless carriers, compared with those purchasing service through a non-contract carrier, according to the J.D. Power 2016 Full-Service Smartphone Satisfaction StudySM—Volume 2 and the J.D. Power […]

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