Woman Denied Sufficient Help From 911 Dispatcher With Child Locked Inside Hot Car

A Florida mother was denied adequate help from a 911 dispatcher when her son accidentally locked himself inside of her car on an extremely hot afternoon. Shana Dees had just left a drug store when she strapped Jack, her 10-month-old son, into his car seat and shut the door. Seconds later she heard the doors lock and remembered Jack had her keys in his hand. In a “controlled” state of desperation she called 911 for assistance in rescuing Jack from the blazing temperatures inside the hot car.

Dees explained her emergency to the dispatcher and asked if someone could come and open the door to free her son. To her surprise the dispatch agent told her they would not be able to “try and gain access to the vehicle unless the child was in some kind of distress.” Dees said this is when she started to really panic, she was watching her son turn … click HERE to continue reading