Read the story here. Advertise at Before It's News here.
Profile image
Story Views
Last hour:
Last 24 hours:

Rivian Guides reaching out to R1T reservation holders to prepare for July deliveries

% of readers think this story is Fact. Add your two cents.

Last week, Rivian announced that R1T deliveries would start in July. Since the announcement, some R1T reservation holders have reported getting emails from their Rivian Guides.

Rivian R1T reservation holder AdamL, located in Seattle, was one of the first who shared his email from a Rivian Guide. AdamL’s assigned Rivian Guide, Nicole, contacted him to set a time for their introduction call, where the R1T reservation holder could confirm the configuration of his vehicle and the accessories he might have ordered. The Rivian Guide also wanted to share the potential delivery time of his R1T reservation.

(Credit: AdamL/Rivian Forums)

Nicole gave AdamL her phone number, email, and SMS so he could contact her within her work hours from Monday to Friday. She also invited AdamL to contact her during the evenings or weekends “for anything urgent.”

A Rivian Forum member noted that in previous communication, Rivian said Guides signaled the final stage of the ordering process. AdamL explained that his delivery was mostly ready to execute, besides some questions he still had about his R1T.

“For the most part, good to go. I still have questions, but I hear something soul crushing, I’m good,” AdamL wrote. “Also I did just get a phone call from my guide to confirm our conversation and share with me how excited she is to share more next week!”

(Credit: Rivian)

Some other Rivian reservation holders located in Washington also received emails from their Guides. For instance, Zachary from Bellevue was contacted by Rivian Guide Kylie. Another R1T preorder holder, Jared, received an email from a Rivian Guide named Sam.

Based on the screenshots of the emails shared by the reservation holders, Rivian appears to be adopting a personalized approach when communicating with its customers. This could be seen in the emails sent by the Guides that have been shared online, all of which were different and customized for the R1T reservation holder.

(Credit: godfodder0901/Rivian Forums)

Jared noted that his R1T configuration was Rivian Blue with Black Mountain interior, which seemed to match the same configuration as the other two preorder holders that received emails from Rivian Guides. Zachary ordered his R1T in December 2018 and was assigned order number #3770. AdamL ordered in November 2018 and assigned #1234 for his R1T order.

Based on AdamL and Zachary’s order numbers and date, Rivian is making its way down the list of reservation holders from earliest to latest. Last week, Rivian shared that initial deliveries for the Launch Edition R1T and R1S should be completed by next Spring.

The Teslarati team would appreciate hearing from you. If you have any tips, email us at [email protected] or reach out to me at [email protected].

The post Rivian Guides reaching out to R1T reservation holders to prepare for July deliveries appeared first on TESLARATI.


Before It’s News® is a community of individuals who report on what’s going on around them, from all around the world.

Anyone can join.
Anyone can contribute.
Anyone can become informed about their world.

"United We Stand" Click Here To Create Your Personal Citizen Journalist Account Today, Be Sure To Invite Your Friends.

Please Help Support BeforeitsNews by trying our Natural Health Products below!

Order by Phone at 888-809-8385 or online at M - F 9am to 5pm EST

Order by Phone at 888-388-7003 or online at M - F 9am to 5pm EST

Order by Phone at 888-388-7003 or online at M - F 9am to 5pm EST

Humic & Fulvic Trace Minerals Complex - Nature's most important supplement! Vivid Dreams again!

HNEX HydroNano EXtracellular Water - Improve immune system health and reduce inflammation

Ultimate Clinical Potency Curcumin - Natural pain relief, reduce inflammation and so much more.

MitoCopper - Bioavailable Copper destroys pathogens and gives you more energy. (See Blood Video)
Oxy Powder - Natural Colon Cleanser!  Cleans out toxic buildup with oxygen! 
Nascent Iodine - Promotes detoxification, mental focus and thyroid health.
Smart Meter Cover -  Reduces Smart Meter radiation by 96%!  (See Video)

Immusist Beverage Concentrate - Proprietary blend, formulated to reduce inflammation while hydrating and oxygenating the cells.

Report abuse


Your Comments
Question   Razz  Sad   Evil  Exclaim  Smile  Redface  Biggrin  Surprised  Eek   Confused   Cool  LOL   Mad   Twisted  Rolleyes   Wink  Idea  Arrow  Neutral  Cry   Mr. Green

Load more ...




Email this story
Email this story

If you really want to ban this commenter, please write down the reason:

If you really want to disable all recommended stories, click on OK button. After that, you will be redirect to your options page.