Users panic as T-Mobile ‘deletes’ existing free lines after applying new free line promo
Android Authority –
- T-Mobile recently rolled out a free line promotion for customers.
- Some users report being unable to claim the offer due to existing free lines, while others have successfully added it despite surpassing the supposed limit.
- Some customers have even received messages saying their free lines were removed, but T-Mobile support has clarified this is just a system adjustment, and the lines will reappear.
T-Mobile recently brought back a highly sought-after promotion: a completely free line. The carrier was once known for frequently offering free lines to nearly any account, but that practice came to a halt about two years ago. However, last week, T-Mobile reintroduced the deal, creating significant buzz amongst subscribers.
While the promotion is exciting, many customers have reported confusion about how it works. Some Reddit users claim they’ve been unable to take advantage of the offer because they already have two existing free lines. Meanwhile, others who reached out to T-Mobile’s support team on X (formerly Twitter) or called customer service say they successfully added the new free line despite having more than two existing free lines.
Source: https://www.androidauthority.com/t-mobiles-free-line-promo-confusion-3536434/
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