Mistakes to Avoid When Buying Calling Cards
Mistakes to Avoid When Buying Calling Cards
Traveling to a new country for either studies, medical reasons, work-related reasons or even to tour is a fantastic experience. Often, besides the normal preparation of getting your ticket, visa and learning the customs regulations among others, most people forget that they need to buy calling cards in order to keep in touch with their loved ones. Well, making international calls especially with your current mobile number to another country can be costly, more reason international cards are the way to go!
Today, many telecom service providers provide offer calling card services, which make it challenging to choose one. However, with proper research on such companies, as well as identifying your needs, you can be able to land yourself a great deal from one of the companies. Here you are, ready to travel to a foreign country, what are some of the pitfalls you should avoid when buying calling cards?
- Not Checking the Validity of the Card
Not checking the expiry date of the calling card can cost you some significant amount in cases where the card expires while still having some credit on it. This is so because, when the card expires, you will not be able to use the remaining balance. Therefore, you should be very keen to know the validity of the card before making a purchase. As a result, it will enable you to clear up the balance as well as the calling minutes before it expires and will also save you the hassle of buying another card before the end of your stay.
- Forgetting About Customer Service
Customer care plays a significant role in any given business, and the telecommunications industry is no exception. Let’s face it, a company with great customer service is bound to have a more extensive clientele base as compared to a company with poor customer service. Customers need to feel appreciated and cared for at all times for them to trust your company and even become loyal clients. As such, you want to be very keen on finding out about the customer service of the telecom service providers you choose. Ensure that they have a 24/7 customer support team for you to be able to contact them in case of any issues. To help you with that, make sure that the calling card that you purchase has a hotline or customer care number. Also, go for toll-free hotlines as they will help you save a few bucks.
- Not Checking the Recharging Option
Of course, you will need to recharge your card time and again. You want to ensure that you have various ways to do that besides the common way which is via the internet. Look for a card that has an option of recharging the phone by using the phone menu. The choice of recharging using the mobile menu comes in handy when you do not have internet connectivity.
- Choosing a Poorly Rated Service Provider
Poor ratings tell you one thing; that the company is not good enough. Going for a company that is not reputable means that your experience with them will be whack. This is something you should not wish for yourself. Ensure that you only work with telecom service providers who are known for their excellent services such as NobelCom, one of the best in the telecom market today. You can check the reviews on the telecom service providers’ websites that will give you insight into choosing a credible company.
- Not Checking the Calling Charges
The main reason why people go for international calling cards or pre-paid phone cards is to be able to lower the costs of calling internationally. Therefore, not being keen on the calling charges of the telecom company is not a good move. You want to ensure that you know the calling charges per minute or even per second so as to calculate how much on average you will be spending on your calls. Also, check if the card you choose has a maintenance fee.
Finally, one of the biggest mistakes people make is considering the calling rates as the only criteria for buying prepaid calling cards. Remember, lowest rates do not necessarily mean the calling card is the best choice.
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