Eric Manuel put the receiver down with a lot of frustration. This time, the issue was quite serious and it was reflected in the words of the GM. He was helpless and his boss too. The website was down for the past 2 hours and the company is getting more and more complaints stating that the customers are unable to make the purchase. The problem happened exactly on the peak time and has worsted the situation. The situation made everyone panic. Eric who was the middle manager immediately called up for a meeting with the IT team. After prolonged technical analysis and discussions, they have identified the issue. It was a “Hacker attack”. It was the time where the seasonal offer was going on and the attack was to hinder the sales of the company at those peak times. Anyway after 3 hours, with the support of IT professionals, the issue was resolved. He reported the issue to the top management and they have advised Eric to take remedial action against such sudden issues. The issue affected the budding Ecommerce Company, harmfully. Even though downtime was for a few hours, it affected their sales.
So what really happened to Eric Manuel and his company? What went wrong? Is that the ‘hacker attack’ or ‘management problems’ created the issue? Of course, the hacking made the website down. Always, there will be the External issues, which you can’t control. It is certainly not the ‘management issue’, because, without proper management, they could not generate such huge demand for their product. In fact, the success of their business is evident, through the higher sales and the external interruptions (happens only when the company performs well). So what was the route cause? If they were able to bring an immediate solution for the issue, they could have avoided the loss in sales in those peak hours. Enterprises require an ‘immediate rescue mechanism’ for their servers. Then the question is, whether a mechanism which provides an immediate solution to all your server issues is available? Well, yes. Ideamine has introduced the concept of Server Ambulance for the first time in the world. The virtual rescue wagon constitutes, the skillful system administrators, who solve the issues, which adversely affects your customers, on an immediate basis. Ideamine’s dedicated team is made available 24/7, awaiting your email or call, to give you an instant support.
Most Common Cases When the #ServerAmbulance Was Called Upon
Server Ambulance service is available irrespective of the place and the time. It is an initiative from Ideamine which is intended to solve the server issues on an instant basis. Server Ambulance helps you to overcome the following situations:
Unexpected Server Attacks
Hacking always happens unexpectedly. If you lack a strong security mechanism, it may cause issues such as severe data loss, leakage, theft etc. Server Ambulance with its server rescue team helps you to overcome such disastrous situations. We make your firewall strong enough to withstand the hacker attacks.
When the Server Goes Down Even After Continuous Fixes
Sometimes continues fixing of the server may also lead to long-lasting server deadlocks. Unlike conventional server solutions, Server Ambulance includes quick and immediate remedies which pave way for faster server recovery. The mechanism helps organizations to avoid prolonged severe failures and thereby preventing huge sales loss.
When Server Performance Gets Affected On a Daily Basis
In business, the server resource utilization varies according to the change in demand. When there is more demand for your product or service, higher the required server space. The server needs to be updated on a daily basis. Server ambulance facilitates easy and quick maintenance of information on the server.
When you are Skeptical about losing your back-up and want a risk-free migration
The #ServerAmbulance is not only useful to enterprises which are already using server platforms. For those planning to make a change from the traditional applications can also benefit out of Ideamine’s fast and effective hosting service through Server Ambulance. If you are concerned about the data transferring and want a risk-free migration, then Server Ambulance ensures you the safe migration into server platforms. The proficient and well-equipped team assist you throughout and offer you a hassle free switching.
So far the #ServerAmbulance is not a technical innovation from Ideamine. In fact, it is an evolved form of current server practices which prevail in the industry. They haven’t invented anything new but deliver the same service to the customers in a faster way. Whenever you have a server issue, you can contact Ideamine through their highly dynamic website. Proficient engineers who are part of the server rescue team will contact you immediately and assist you in solving the issue. In medical terms, the ambulance implies an emergency and an immediate rescue. Ideamine has adopted the same concept into the cloud services. It is impossible for an organization to waste more time on maintenance tasks because the company will a loss of track in a competition where the trends keep on changing. #ServerAmbulance helps the organization to forget all the hazards of server maintenance and to stay focused on their business.