Clients Expectation When Hiring a Recruitment Agency

For most beginner recruitment agencies, winning their first client always call for celebration, however, before you head to work and start searching for workers you need to understand some stuff. You need to know what clients expect from you and how you can manage such expectations. This is the same problem faced by new recruitment agencies in Dubai and if you heed to our expert advice, you will surely supersede the expectation of your clients.

Agree terms:Recruiters are looking for the best talent. Discuss the payment terms and agree the fee prior to sourcing of candidates. You should clarify the final amount if your fee is based on percentage. This should be discussed with clients in order to avoid any surprises in the future. Some recruiters are reluctant to discuss terms but the situation will become much more difficult further down the line if you do not.

Explain your candidate sources: Some workers would love an exigency based on the shortlist. Recruiters retained will qualify every candidate and help in assessing their level of desire for the job. Much will be determined bythe type of staffing your organizationspecializes in but make it clear from the beginning exactly what you mean by ‘candidate sourcing’.

Schedule interviews: If this is anemergency recruitment that needs you to respond quickly, ensure to set the date of the first and second interviews in the hiring manager’s diary. Remember skilled jobseekers are in short supply; you need to be able to hold their interest when you find them.

Who will make the offer? It is your responsibility as a recruiter to make recommendations. Apart from this, allowing your clients to make direct negotiation with potential clients can be a disaster. In this situation, there is need to explain you can deal with any issue as a third party. You can also manage expectations on both sides while increasing the chances of their offered being accepted. In a competitive jobs market, you must also cover the counter offer in your discussions with your candidate.

Recruiting timetable: Set out and agree a timetable with your client to include the following:-

• Shortlist target date.
• Target start date for the new hire.
• How often you will provide updates
• Interview schedule.
• How you will communicate updates

Some companies will be satisfied with you reaching out to them when your final list is made. For others, there may be need to interview potential workers. When recruiters and hiring managers are working for the first time, there will be need for regular updates in order to reassure clients.

Under promise and over deliver: In meeting the expectation of your clients, you should not make promises you can’t keep. Promises such as giving clients qualified candidates by the week when it is an impossibility. Nevertheless, be careful. Integrate your contingencies to your schedule, prepare for challenges, and advise hiring managers if there are delays or setbacks. Supervising and meeting expectations will certify your placement progresses effortlessly.

Author’s Bio

Mark Long in this post looks at what new recruitment agencies in Dubai can do in order to meet up with the expectations of clients during hiring skilled workers