Profile image
Story Views

Last Hour:
Last 24 Hours:

How Should Your Bilingual Call Center Agents Be?

Thursday, November 17, 2016 1:05
% of readers think this story is Fact. Add your two cents.

Call Center agents are the face of your company. Just as the face represents your overall personality, you need to ensure you hire the best customer service agents for building strong customer relationships and smooth customer interactions. One way to ensure a good start for your global business is having bilingual customer care officers.

Take a look at the top skills of bilingual call center agents:

1.Being bicultural
2.Being knowledgeable about products
3.Being tech savvy
4.Being able to guide conversation

Know more about Bilingual Call Center Agents.

We encourage you to Share our Reports, Analyses, Breaking News and Videos. Simply Click your Favorite Social Media Button and Share.

Report abuse


Your Comments
Question   Razz  Sad   Evil  Exclaim  Smile  Redface  Biggrin  Surprised  Eek   Confused   Cool  LOL   Mad   Twisted  Rolleyes   Wink  Idea  Arrow  Neutral  Cry   Mr. Green

Top Stories
Recent Stories



Top Global

Top Alternative



Email this story
Email this story

If you really want to ban this commenter, please write down the reason:

If you really want to disable all recommended stories, click on OK button. After that, you will be redirect to your options page.