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OFWs soak under heavy rain pour during EOW long queue

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From: Migrante-Middle East
To: RiyadhPE
Cc: 
Date: Sun, 9 Dec 2012 13:56:07 +0300
Subject: COMPLAINT ( Embassy on Wheels – December 6, 2012 – Jubail, Saudi Arabia )
The Philippine Embassy
Riyadh, Saudi Arabia
Sir/Madame:

Below is a complaint I have received from a certain OFW Elmer B. Tabal. He is based in Al-Khobar, Saudi Arabia.

We call on the Department of Foreign Affairs and PH Embassy in Riyadh to investigate this incident in view of improving its consular services via embassy-on-wheels (EOW).
This is not the first time we received complaints from our fellow OFWs regarding the inefficient consular services. 
Attached photos showing long queu of OFWs under heavy rain pour outside the venue where the EOW took placed.
We urged the PH embassy to assess the conduct of its Embassy-on-Wheels in order to improve its services.
For OFWs welfare,
-John Leonard Monterona
Migrante-Middle East
————————————————————-
OFWs from Jubail, Al-Khobar and other parts in the Eastern region of Saudi Arabia long queue, soaked due to heavy rain pour to avail consular services via Embassy-on-Wheels
December 8, 2012
ALBERT DEL ROSARIO
Secretary of Foreign Affairs
Manila, Philippines
Subject:        COMPLAINT
Embassy on Wheels
December 6, 2012 – Jubai, Saudi Arabia
Sir:
This refers to our sad experience at the Embassy on Wheels (EOW) on December 6, 2012 in Jubail, KSA.
I, together with my companions, left Al-Khobar at 5:30 a.m to apply for renewal of our passport.  We arrived at the designated place as early as 7:30 a.m.   To our surprise, the applicants on queue outside the premises of EOW reached by hundreds. Rain started to displease the applicants.  At around 8:30 a.m., a pad paper was being passed on to list down our name and corresponding queue number.  I was the 795th. The list reached over 800 and many were still coming.
There was rain for hours but many decided to stand on their line despite the possibility of getting sick for fear of losing the order of priority on “first-come-first-serve” basis.
When we finally entered the premises, more people are lined up braving the rain and cold wind.
At around 10:00, we saw a commotion near the office.  Upon inquiry, I witnessed a volunteer-Marshall explaining to applicants that EOW can only accommodate 450 applicants.  I told that Marshall to officially inform the people on cue so that we can just leave but he refused because he said that he is busy entertaining questions from angry applicants.
Tanong #1:  Grabe.  450 applicants lang pala ang kayang trabahuhin ng EOW pero bakit pinaabot pa ng 10:00 a.m. bago namin nalaman yan?
Tanong #2:  Bakit wala man lang taga-embassy na nag-inform sa aming mga nasa bandang hulihan ng pila na hindi na pala kami kayang asikasuhin?  Bakit hinayaan nyo kaming mababad lang sa ulan at lamig ng walang katuturan?
This is my message to the embassy people assigned on that particular EOW:
Mga wala kayong kwentang lingkod-bayan.  Wala kayong habag sa kapwa tao nyo. 
Alam nyong walang silungan ang lugar. Naka-expose kami sa ulan at lamig ng hangin pero hindi nyo man lang kami pinagsabihan ng maaga na napaka-limitado lang pala ng capacity nyo.  May pinag-aralan kami, imposibleng hindi namin maintindihan yan kung ipapaliwanag nyo lang ng maayos.
Wala man lang taga-embassy ang humarap sa amin para magpaliwanag sa totoong sitwasyon.  Kung hindi pa ako nakitsismis sa umpukan doon banda sa malayong unahan ng pila ay hindi ko pa malalamang nakapila na lang pala kami nang walang saysay. 
Maraming matatanda sa pila.  Yung iba alas-dos pa lang ng umaga ay nakapila na. Nagtiis na maulanan kahit hindi pa nakakapag-almusal.  Maraming nagmula sa malalayong lugar na sakto lang ang dalang pamasahe ang naghirap na bumyahe ng maaga basta maserbisyuhan lang ng EOW pero ito pa ang napala namin.  Sinayang nyo lang ang mahalagang oras at pagod namin.
Kung marunong lang kayong makipagkapwa-tao ay hindi na ako magrereklamo.  But based on how you treated us, you do not deserve my respect. 
Kung gusto nyong makapaglingkod ng tunay sa aming mga OFW, magsipag-resign na kayo.  Yan ang pinakamagandang bagay na magagawa nyo sa bansa.
Kung hindi man kayo kusang mag-resign sa posisyon nyo, sana palitan kayo agad-agad.
For your info.
Sincerely,
ELMER B. TABAL

 Al-Khobar, KSA


Source:



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