Throttled by Verizon

I have moved my business to the new training center and the open house is this Saturday, May 27th at 11:30 AM. There were some kinks and some bright spots to get to this point. There was one area in our infrastructure which I was very pleased with initially: phone and Internet access. We did some research and setup a Verizon hot spot for Internet access at home and the office. The hook was twofold: unlimited Internet access and a faster connection than DSL.

But then everyone knows what is coming next. Imagine our surprise at getting 12.9 Mbits instead of 1.5 Mbits with the new system. Until the fine print kicked in at 10 GB and we were throttled down to 1.5 Mbits pending the next 30 day cycle. Verizon’s response was typical: they are working on it.

Multiple emails later with no response has led to the next cycle where I was expecting 12.9 Mbits again for a period of time. However, the new speedtest is now 0.4 Mbits. At least I do not have to worry about the 10 Gbit cutoff since our new “Internet access” has effectively throttled us.

David DeGerolamo