Innovation drives significant efficiency gains for Graysons Solicitors

Graysons Solicitors (www.graysons.co.uk) has saved 300 hours whilst submitting claims to the MOJ (Ministry of Justice) portal by using integration software from Zylpha (www.zylpha.com), the UK’s leading legal systems innovator. The software, which is integrated with the practice’s existing SolCase & Visualfiles case management systems, automates the transfer of case management information to the MOJ portal for both EL/PL (employer and public liability) and RTA (road traffic accident) casework. Zylpha has also supplied Adobe’s eSign software for documents that require electronic signatures across the practice which offers a broad range of legal services including: personal injury, medical negligence, property family law, wills & administration of estates, elderly client services and other private client work.

As Zylpha’s portal integration delivers rapid and full real-time MOJ portal access, the efficiency savings have been significant. Zylpha’s own analytics conclude that whilst each manual application to the MOJ portal would have taken a minimum of 25 minutes manually, the SolCase & VisualFiles integration takes just a matter of seconds. Paul White, Graysons’ IT manager, was keen to highlight the scale of the potential savings commenting; “Over the course of a year, we will have processed over 900 of MOJ portal claims and, based on Zylpha’s research, we will have saved over 300 hours of manual data processing and that doesn’t take into account efficiency gains in responses from insurers and having data contained within our VisualFiles case management system. Separately the Adobe eSign software that Zylpha has supplied has also delivered significant benefits by reducing the time and costs involved in obtaining signatures on legal documents. The savings and efficiency gains we achieve by using Zylpha’s systems make a significant contribution to our commitment to delivering a contemporary, innovative, efficient and cost effective service to our clients.

Tim Long Zylpha’s CEO welcomed these comments adding, “As a highly respected and long standing law firm founded in 1925, Graysons has built a strong reputation for delivering the very highest levels of practice management and client support throughout all aspects of its operations. Innovation has a key role to play here in maintaining these standards and we are delighted that the practice has chosen our MOJ integration portal to support its RTA and EL/PL claims. We look forward to working closely with the team at Graysons Solicitors to see where else our systems might be able to support its work.