The Problem with Evernote Work Chat in One Image

Evernote Work Chat is just general chat, like iMessage or Hangouts. You can share notes in Work Chat, but you can’t comment on notes. This is not useful.

We already have a ton of general chat apps. You probably use iMessage, Hangouts, SMS, Slack, Skype, Facebook Messenger, LinkedIn messaging, Twitter DMs, and maybe a few others. You can paste Evernote share links into any of those, and they work as well or better than Work Chat.

Contrast Work Chat to Dropbox’s new commenting feature:

In Dropbox, comments are tied to documents — where they are actually useful.¹ That would make even more sense in Evernote, because notes are the whole reason to use Evernote in the first place. You don’t use Evernote to chat with people, you use it to keep track of notes. And there is a pretty big chance that when you share a note, you might want to get some comments about that note.

If Work Chat were actually just comments on notes, I would be thrilled and I wouldn’t care what Evernote called it. That would be super useful and I would use it all the time. As-is, I really wish I could turn off Work Chat and go back to sharing notes the old way.

1. If you use the web interface, anyway. Comments aren’t yet accessible from the files on your computer. ↩

The Problem with Evernote Work Chat in One Image was originally published on Lawyerist.