Lawyers — Stop Ignoring Your Client Email! (Sponsored)
With the legal profession going full-on, high-tech, the ABA Techshow last week was a great place to catch up on all the innovative new solutions being made available to law firms of all sizes and shapes. And it’s always interesting to see how often the most powerful breakthroughs have to do with things that are mundane or even taken for granted. Case in point: an elegant new way to help lawyers finally get a firm handle on client email correspondence.
We know that no lawyer “ignores” emails deliberately, yet it happens all the time. Lawyers are guilty of ignoring email messages not just once, but again when it’s time to bill for the time spent on those emails. We need to discuss how to put a stop to this trend.
Let’s start by taking a look at why this happens so often.
The first case is obvious. We all get dozens emails every day. And whether it’s Gmail, Outlook, or some other general purpose email app, there’s no easy way to sort and file your emails with each client matter. So you inevitably end up missing some emails, hunting for others. Hitting the “search” tab over and over again.
The second case is less obvious. We all spend many hours reading and responding to email — and working on the follow-up tasks. And it adds up to a lot of time each month. Once again, because we work on email independently, in our email apps, all that time rarely gets billed!
This is why at the recent ABA Techshow in Chicago, CosmoLex made big news. They’ve just launched “Universal Email”, a simple integration that lets you automatically forward and tag every email (and it’s attachments) to the proper matter folder inside CosmoLex. No matter what email service you use, you can now track your email within your practice management software. And billing your email time becomes an on-the-fly, ‘one-click’ process that’s accurate, easy, and eliminates a lot of leakage.
“Universal Email” is the latest addition to the CosmoLex “Matter Circles” technology, which keeps every detail for each matter in one folder in CosmoLex. Documents, workflow, billing, accounting—and now email correspondence as well—are all accessible in seconds, 24/7, from the CosmoLex Cloud.
About CosmoLex
CosmoLex does it all—time tracking, billing, business accounting, trust (IOLTA) accounting, calendaring, task, email, & document management—eliminating the frustration of juggling several programs to run your practice. Take the next step towards a more efficient, more profitable practice: Click here to schedule a 30-minute consultation with one of our legal specialist to analyze your firm’s current setup or watch a quick video to see how CosmoLex can help you. You’ll be glad you did!
Lawyers — Stop Ignoring Your Client Email! (Sponsored) was originally published on Lawyerist.com.
Source: https://lawyerist.com/105956/lawyers-stop-ignoring-client-email-sponsored/
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