Profile image
By Lawyerist (Reporter)
Contributor profile | More stories
Story Views

Last Hour:
Last 24 Hours:

Small Law Firm KPI Worksheet

Thursday, March 16, 2017 6:42
% of readers think this story is Fact. Add your two cents.

It is critical for law firms to (a) set goals, and (b) measure their progress towards those goals. In order to do that, you must track your firm’s key performance indicators (KPIs). A KPI is a measurement that shows you how well you are achieving your primary goals. For example your client acquisition cost is the KPI that tells you how much it costs for you to acquire a new client, including time spent networking, money spent on advertising, etc.

Keeping track of your KPIs helps you get the most out of limited resources and discover problems in your firm’s business practices.

This spreadsheet helps you calculate five commonly used KPIs:

  1. Client development. The total adjusted value of prospective client matters.
  2. Client acquisition costs. The sales, marketing, and opportunity costs spent per client acquired.
  3. Profitability. The total amount of money your firm has collected in the last 60 days.
  4. Performance. The total amount of money collected by each attorney.
  5. Client experience. The percentage of clients who are willing to promote you and your services to other people.

There are over 40 KPIs applicable to small law firms. For more on how to use them, listen to the creator of this spreadsheet, Mary Juetten, on The Lawyerist Podcast, or get her book, Small Law Firm KPIs: How to Measure Your Way to Greater Profits.

Small Law Firm KPI Worksheet was originally published on


We encourage you to Share our Reports, Analyses, Breaking News and Videos. Simply Click your Favorite Social Media Button and Share.

Report abuse


Your Comments
Question Razz Sad Evil Exclaim Smile Redface Biggrin Surprised Eek Confused Cool LOL Mad Twisted Rolleyes Wink Idea Arrow Neutral Cry Mr. Green

Top Stories
Recent Stories



Top Global

Top Alternative




Email this story
Email this story

If you really want to ban this commenter, please write down the reason:

If you really want to disable all recommended stories, click on OK button. After that, you will be redirect to your options page.