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Otterbox Defender Fail: Broken Clip and Cracked Case

Thursday, September 25, 2014 14:26

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In just one year I had two problems with my Otterbox Defender case. Just days after getting it the rotor of the clip broke, with the phone dropping and almost losing it. After contacting Otterbox a new case was sent soon enough. Now, the hard plastic case cracked where it makes contact with the clip, fitting loosely and easily falling from the holster unless clipped on the other side. While I still believe Otterbox makes overall quality cases, for the price, they should have a product that holds up much better. I haven’t abused the case in any way, just normal use.

The Otterbox does protect your phone, and that’s the point of the protective case, but for a top of the line case more is expected of it. While the customer care is excellent, the Defender case, one of Otterbox toughest models, should hold up much better to everyday use.

I’ll probably buy Otterbox again next time and I still do recommend it, but I’ll seriously consider other competitive options as well. I’ll think twice before paying premium price for a case that isn’t offering premium durability.

FerFAL

Source: http://ferfal.blogspot.com/2014/09/otterbox-defender-fail-broken-clip-and.html

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