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What Is Yahoo Up To?

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Google did NOT get on the Obama Team.  Yahoo did!
 
In the past few weeks, I have had a hard time getting into my yahoo account without changing my password…. Again! This happened for 3 days in a row.  My password was changed from something simple to a 32 character (including smaller case letters, Capitals, numbers, and symbols).  Yahoo said it wasn’t enough.
 
Again today (7/1/13), I can’t into my own yahoo account that I have had for years.  Below you will see the conversation between Yahoo and me.
 
Subject: Re: read below [Incident: 130701-009672]


To: Yahoo! Customer Care <<a rel=”nofollow” href=”mailto:[email protected]” rel=”nofollow” target=”_blank”>[email protected]>


My response to the below 
Shut it down.  Yahoo has become entirely too invasive.

My Note to Yahoo:
Yahoo NEVER asked for a photo ID before and you will not get one from me.
I have had that account for years. I am 67 years old…. soon to be 68.  SHUT IT DOWN!
On Mon, Jul 1, 2013 at 12:31 PM, Yahoo! Customer Care <<a rel=”nofollow” href=”mailto:[email protected]” rel=”nofollow” target=”_blank”>[email protected]> wrote:

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

 Subject
read below
 
 Discussion Thread
 Response Via Email (Vincent Valentine) 07/01/2013 10:31 AM
Hi xxxxx,
 
Thank you for taking the time to reach out again about your concern. I hope I will be able to further assist you with the issue.
 
We understand your concern and apprehension at sending a copy of your photo ID; however, Yahoo! requires this information for verification purposes.
 
If you are unable or unwilling to send this information, we will be unable to assist you any further.
 
If you would be more comfortable blacking out some of the information on your ID, please feel free to do so. We only ask to be able to see your name, photo, and date of birth.
 
Unfortunately, if you do not provide this information, we can not proceed.
 
We apologize for any inconvenience; however, these steps are necessary.
 
Please fax the information to:
 
 
Attn: CC Account Security Team
 
or mail it to:
 
Yahoo!
Attn: Customer Care/Account Security
701 First Avenue
Sunnyvale, CA, 94089-0703
US
 
Additional information on this, and other Yahoo! products, can be found on the Yahoo! help page.
 
If you have any further issues, please let me know and I will be happy to assist you.
 
 
Thanks,
 
Vincent Valentine
 
Yahoo! Customer Care
www.yahoo.com

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 Customer By Email (XXXXXX) 07/01/2013 08:43 AM
This is getting way way too complicated.  I am 67 yrs old and have this account for years.  Just delete the entire account.  I will NOT be using Yahoo EVER again.

On Mon, Jul 1, 2013 at 10:34 AM, Yahoo! Customer Care <<a rel=”nofollow” href=”mailto:[email protected]” rel=”nofollow” target=”_blank” title=”Click to follow link mailto:[email protected]”>[email protected]wrote:
 

 Response Via Email (Tony Marcus) 07/01/2013 08:34 AM
Hello Elaine,
 
Thank you for contacting Yahoo! Customer Care.
 
I want to apologize for any inconvenience this issue has caused you. I assure you that I will do what I can to help resolve your issue.
 
In order to assist you with the account in question, we ask that you provide the answers to all of the questions below. Yahoo! keeps detailed records of the information you provided during the registration of your account.
 
For security reasons, we require that your answers to these questions exactly match the answers you provided when you created your account, otherwise we will be unable to assist you. We cannot make exceptions to this policy.
 
Please fax or send via regular postal mail the following information:
  • Your name
  • An email address where we can contact you (at this time, we are only able to reply via email)
  • Copy of a state/government issued photo ID that includes your date of birth (please copy on the lightest setting of your copier)
  • Yahoo! ID
  • Permission for Yahoo! to enter your account
  • Birth date on the account
  • The answer(s) to your Security Question(s) (if you do not recall the Security Question(s) listed on the account, please provide all other information; and we will ask the question(s) if necessary and applicable)
  • Postal or ZIP code; and country
  • Your alternate email address and/or mobile number
Please fax the information to:
 
 
Attn: CC Account Security Team
 
Or, mail it to:
 
Yahoo! Inc.
 Attn: Account Security Team
 701 First Avenue
Sunnyvale, CA 94089
USA
 
Reference #: 130701-009672
 
Additional information on this, and other Yahoo! products, can be found on the Yahoo! help page.
If you have any further concerns regarding this issue Elaine, please let me know and I will be happy to assist you.
 
Thanks,
 
Tony Marcus
 
Yahoo! Customer Care
www.yahoo.com
 

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 Auto-Response 07/01/2013 07:19 AM
Thank you for contacting Yahoo! Customer Care.
 
Your Incident ID is: 130701-009672
 
•    If you are reporting abuse, we appreciate your efforts to make our community better. We will investigate and take action where appropriate, and may contact you if additional information is required to complete our investigation.
 
•    If you are submitting a request for assistance, or asking a question, we will respond as soon as possible.
 
Please note, we are currently experiencing a high amount of volume. We are working to resolve your issues as fast as possible, but please expect a delay from our normal response times.
 
Sincerely,
The Yahoo! Customer Care Team

New from Yahoo!
Don’t just check the weather, see it. Introducing the Yahoo! Weather app. The forecast is beautiful. Download for iPhoneDownload for Android.
 Customer (XXXXXXXXX) 07/01/2013 07:19 AM

What is wrong with Yahoo. This is apx the 3rd time in a month I have had to change my password.
It is not rocket science..and I can’t seem to get a complicated password in using letters, numbers and signs.

I AGAIN changed it with letters, numbers and symbols; and I still can’t get into an account that I NEVER sign out of! Let me say that again,

“I NEVER SIGN OUT OF MY YAHOO ACCOUNT!!!”

I cannot get into my own account that I DIDN’T SIGN OUT OF!!!

Why is it I have been having problems with Yahoo but not my other account in Gmail? Seems yahoo is the one with the problem. Wasn’t it Yahoo that handed over OUR info to the Federal Govt.?

IF this happens one more time, I am closing my yahoo account. I have Kapersky and this never happens on my other account!!!
What is wrong with Yahoo?

 



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    Total 5 comments
    • morris adams

      between Yahoo and me

      thanks for your proper use of the word ‘me’ vs ‘i’…. and me wonders why he got a second term!! (because so many screw that up!)
      just create a new account. i have 3 yahoo emails. quit doing important things via email so when you have trouble, it’ll be no trouble! jus sayin… but yeah, that confusing crap is unnecessary, what ”bad guy” would think your password was simply 5 or 6 digits or whatever. I’ve always said, the best place to do a drug deal is the waffle house parking lot, right under their snouts, i mean noses. i had to do that password crap on my cell phone carrier billing site and it pist me off. if you can’t memorize your passwords then you have to write em down somewhere! kinda defeats the porpoise! just buy you a godaddy domain, you get an email address with it and it’ll make people think you’re more impO-tent than you are, like ”[email protected]… see i think you’re special already! good luck with it, but these kinda things are only gonna get worse! very aggravating and interesting info, I’ll have to check mine and see if i have trouble ’cause i damn sure ain’t sending anybody a photo!

    • Upaces

      Morris, I really didn’t think anyone would respond. I just wanted the news out there of what Yahoo is pulling on people. I was concerned it would be hard to read since I copied and pasted it as it was.
      It really freaked me out. After the 3rd or was it 4th try? I told them…go ahead delete the entire thing. I want nothing to do with Yahoo.
      Good Grief, I am in my 60′s; and no threat to anyone; however, that really isn’t the issue now, is it!

      To be safe, I even tossed my cheapie cell phone because I had sent it to many friends I have online from Florida all the way to Canada. IT REALLY DID SCARE ME.

    • nomisufo

      They want a picture give them a picture…..of a dog or cat. They want to play games then lets play games. False information is they way to go. Yahoo and other email accounts will try to tell you it is against the law. I don’t use my real name and location because its all apart of the plan of the New World Order. Always remember never use a real photo ID, location, or name. The internet business people wants to know even move you make because the government wants it. :wink:

      • Upaces

        Too late now…I had them delete the entire account. I just thought about this today.. ,, That as I was trying to give a complicated password, that gave them enough time to check my location.

        This is something so “out of a spy-type movie”…I was NEVER prepared to have my own government do this to us!

    • Keats

      I was blocked from my account today. I’ve had it for over 12 years. I have a lot of stuff in there that I need. I contacted some Yahoo phone number and some guy told me my e-mail was hacked and said I shouldn’t use my computer. I think I gave them access to my computer. I don’t really know who they were. I THOUGHT they were Yahoo. They said some people from Ontario Canada and one person from Washington had hacked my account. Then they transferred me to someone who wanted $200 to fix it. Meantime, both of them remote accessed my computer and ran stuff down the DOS window. I dunno what happene. Can’t get through to Yahoo again by phone and e-mail sent automated response. I am a conservative political blogger in Syracuse, and Obama will be in my city in two days. Coincidence? I am at my wits end trying to access my account.

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