EPFO online helpdesk for settlement of inoperative accounts

New Delhi, Feb 19 (KNN) Minister of State (Independent Charge) for Labour and Employment, Bandaru Dattatreya on Wednesday inaugurated EPFO online helpdesk to assist the holders of inoperative accounts to trace out their accounts and effect settlement or transfer of the same to their present account.

Accessing through EPFO’s website, the members can be prompted to provide the known details of his/her employment in a specially designed proforma including establishment code, PF account number, address, state, city, date of joining etc.

Personal information like name, mobile number, Date of Birth, Name of Father / Husband, e-mail Id, contact address, Aadhar number, bank A/c number etc. are also to be provided.

The introduction of Universal Account Number (UAN) can facilitate this initiative as UAN would enable consolidation of multiple previous PF account numbers with the present one. 

Further the recent e-governance initiative of EPFO such as Online Transfer Claim portal (OTCP), the introduction of batch processing software for updating the annual accounts of the subscribers have helped the organisation to zero-in on the inoperative accounts and take necessary corrective action.

EPFO has also issued directions to the field formations to organize camps, to identify and facilitate settlement of inoperative accounts and ensure that the money goes to the rightful claimant. (KNN/ST)

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