Is Voice Commerce A Revolutionary Prospect of E-Commerce In India?

 Voice search is increasingly becoming a part of our daily lives. A report suggests that voice search for e-commerce is likely to grow into a market size of $40 Billion by the end of 2022. Moreover, about 43% of smart speaker users utilize it for shopping through various online stores. 

This shows prospects of voice commerce in the eCommerce website development field. In case you are unfamiliar with the term ‘Voice commerce’, here’s what you need to know. 

What Is Voice Commerce?

Many of you might have a voice assistant or smart speaker at home that you use for accessing various information, listening to music, news, etc. Have you ever used it for purchasing a product from an eCommerce store? Voice commerce is the technology that allows users to go through the purchase journey in an efficient and comparatively quick manner as they don’t have to type and search for products manually. 

Ever since the evolution of voice commerce, it has become a revolutionary technological change in the area of eCommerce website development. Further, look at the various benefits of using voice commerce. 

Advantages of Voice Commerce in the Ecommerce Industry 

1. Time-saving 

You don’t have to type and search for products. It gives you a hand-free experience while you indulge in performing other activities. You can speak comfortably while doing other tasks and the voice search assistant will perform the tasks as you suggested. It can save a lot of time for busy households and working individuals who don’t have much time for grocery, household, or other shopping. 

2. Easy repetitive tasks and orders 

If you have already purchased the same items and want to repeat the order, voice commerce can be quite beneficial. One can easily ask the voice assistant to repeat the order in a few commands. Hence, it has become an inevitable part of the eCommerce solutions industry. 

3. Quick to find nearby online stores 

The companies that invest in eCommerce development services see a promising future of voice commerce and hence adapt their e-store to be more readily available through voice search. One can easily find nearby businesses and websites and purchase from them. 

Well, these are a few benefits that clearly show how voice commerce is the revolutionary change in eCommerce website development. 

How Voice Commerce Functions? 

1. Use a voice-controlled device or smart speaker (Alexa, Amazon Echo, Siri, Google Home, etc.) for the job. 

2. Give commands to the voice assistant and use action words to make it do a task. For example, command ‘Hey Alexa, order ABC product’. You need to be mindful of your tone and the action words you use. 

If you are a company investing in eCommerce website development, you need to be mindful of the scope of voice assistants and their usability in the coming days. 

Voice-Controlled Ecommerce Website Development Prospects in India 

According to a report presented on voice search in India, these are a few statistics. 

• Over 76% of individuals are familiar with the concept of voice search and voice commerce. 

• It is seen that a majority of users consider purchase recommendations made by voice search assistants making it an unavoidable part of eCommerce development services. 

• Over 30% of customers have purchased apparel with the help of voice commerce. 

The statistics shown here are promising enough to tell that voice search is an unavoidable part of eCommerce solutions. However, natural language processing, lack of trust, privacy concerns, etc. are a few challenges that an eCommerce development services provider might have to keep in mind. 

In the future, businesses will have to focus more on strengthening their voice search and voice-controlled features so that users can purchase with utmost satisfaction, reliability, and trust. 

Furthermore, businesses who are interested in creating such online stores need to find a reliable and professional e-commerce service provider that can help make this task easier. Auxesis Infotech can be the eCommerce development company that can help individuals on this front.