The bank kiosk market was valued at USD 744 million in 2021 and is expected to reach USD 1,311 million by 2026; it is anticipated to grow at a CAGR of 12.0% during the forecast period. The factors such as rising demand for self-service in banking and financial services applications, enhanced customer services offered by banking kiosks, and reduction in overall operational costs—are the key factors driving the bank kiosk market.
Introduction of NFC-based contactless payments in banking sector in APAC region, and increasing investments by companies in Asia-Pacific are creating opportunities for the bank kiosk market. Some of the key players in the bank kiosk market are NCR Corporation (US), Diebold Nixdorf (US), GLORY LIMITED (Japan), GRGBanking (China), KAL ATM Software GmbH (Germany), Auriga SpA (Italy), Hitachi-Omron Terminal Solutions (Japan), and Cisco Systems, Inc. (US).
NCR Corporation held the largest market share in 2020. It offers software and hardware solutions for ATMs and bank branches, retail and hospitality POS applications and devices, and self-service kiosks and software applications that can be used by consumers to enable them to interact with banks from their computer or mobile devices. The company also offers related hardware, including multi-function ATMs, interactive teller machines (ITMs), thin-client ATMs, cash dispensers, cash recycling ATMs, and hardware for check and image processing.
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Diebold Nixdorf held the second position in 2020. It is a global provider of ATMs and related services. The company offers an integrated line of self-service solutions and technologies, including comprehensive ATM outsourcing, ATM security, deposit automation, recycling, and payment terminals and software. The company’s software offerings include terminal application software, automation technology software, operational software, marketing software, and security software.
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