It’s one thing to close a sale with a customer, but how do you get closer to them in a way that goes above the transactional relationship where you become a business they actually care about and that matters to them? Selling things is great, but nurturing relationships with die-hard evangelists for your business is even better for both sides.
Catch my conversation with Rich Brooks on the Agents Of Change show where I talking about a process we can use to not only grow our customer base but one that allows you to develop a strategy for your entire business around how you’re going to move through those stages and up the customer success.
Listen or watch the episode here: https://www.theagentsofchange.com/john-jantsch-2/
Bio: John Jantsch is a marketing consultant and author of Duct Tape Marketing[www.ducttapemarketing.com] and The Referral Engine[www.referralenginebook.com] and the founder of the Duct Tape Marketing Consultant Network.[www.ducttapemarketingconsultant.com]
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