A How-To Guide On Getting Inside Of A Customer’s Brain
A How-To Guide On Getting Inside Of A Customer’s Brain written by John Jantsch read more at Duct Tape Marketing
Marketing Podcast with Nancy Harhut
In this episode of the Duct Tape Marketing Podcast, I interview Nancy Harhut. Nancy is the co-founder and Chief Creative Officer at HBT Marketing. A frequent conference speaker and author of Using Behavioral Science in Marketing: Drive Customer Action and Loyalty by Prompting Instinctive Responses.
Key Takeaway:
Behavioral scientists have studied how people make decisions and what they found is very often people aren’t making these well-thought-out, well-considered decisions. What people are doing instead is we’re relying on decision-making shortcuts, which are these automatic, instinctive, reflexive behaviors that humans have developed over the millennia as a way to conserve mental energy. In this episode, Nancy Harhut joins me to talk about how we as marketers can increase the likelihood that people will engage with and respond to our marketing messages.
Questions I ask Nancy Harhut:
- [1:29] How do you define instinctive responses?
- [4:00] Do you ever worry that people might learn behavioral science and create instinctive responses that are not necessarily for good?
- [5:45] Where do you see marketers getting this idea of using behavioral science in the marketing realm?
- [6:46] How do we create emotion so that they get the opportunity to back it up with logic?
- [10:47] A lot of times we will do things to avoid pain or immediate loss before we will do things that are good for us. I’ve heard marketers talk about people will buy painkillers instead of vitamins. How does that one play into a marketer’s ability to get an instinctive response?
- [11:48] Are there positive ways to use scarcity and urgency?
- [13:45] How does reciprocation come into play with humans?
- [17:23] How do you bring some urgency and scarcity to businesses that have a very long sales cycle?
- [19:33] Do you find that any of these techniques or these approaches are more effective visually versus words or stories?
- [21:18] When a client comes to you and they’re struggling with a challenge, do you have kind of a checklist you use, or is every case unique?
- [22:23] One of the things you’ve done in the book is that you kind of break down at the end of the chapter with action steps. Do you also have some checklists and things that people can download as well?
- [23:22] Where can people learn more about your work, connect with you, and get a copy of your book?
- Connect with Nancy on LinkedIn
- Connect with Nancy on Twitter
- HBT Marketing
- Get a copy of her book — Using Behavioral Science in Marketing: Drive Customer Action and Loyalty by Prompting Instinctive Responses
More About The Agency Workshop:
Take The Marketing Assessment:
Like this show? Click on over and give us a review on iTunes, please!
Sign up to receive email updates
Enter your name and email address below and I’ll send you periodic updates about the podcast.
This episode of the Duct Tape Marketing Podcast is brought to you by the HubSpot Podcast Network.
HubSpot Podcast Network is the audio destination for business professionals who seek the best education and inspiration on how to grow a business.
Bio: John Jantsch is a marketing consultant and author of Duct Tape Marketing[www.ducttapemarketing.com] and The Referral Engine[www.referralenginebook.com] and the founder of the Duct Tape Marketing Consultant Network.[www.ducttapemarketingconsultant.com]
Source: https://ducttapemarketing.com/getting-inside-of-a-customers-brain/
Anyone can join.
Anyone can contribute.
Anyone can become informed about their world.
"United We Stand" Click Here To Create Your Personal Citizen Journalist Account Today, Be Sure To Invite Your Friends.
Before It’s News® is a community of individuals who report on what’s going on around them, from all around the world. Anyone can join. Anyone can contribute. Anyone can become informed about their world. "United We Stand" Click Here To Create Your Personal Citizen Journalist Account Today, Be Sure To Invite Your Friends.
LION'S MANE PRODUCT
Try Our Lion’s Mane WHOLE MIND Nootropic Blend 60 Capsules
Mushrooms are having a moment. One fabulous fungus in particular, lion’s mane, may help improve memory, depression and anxiety symptoms. They are also an excellent source of nutrients that show promise as a therapy for dementia, and other neurodegenerative diseases. If you’re living with anxiety or depression, you may be curious about all the therapy options out there — including the natural ones.Our Lion’s Mane WHOLE MIND Nootropic Blend has been formulated to utilize the potency of Lion’s mane but also include the benefits of four other Highly Beneficial Mushrooms. Synergistically, they work together to Build your health through improving cognitive function and immunity regardless of your age. Our Nootropic not only improves your Cognitive Function and Activates your Immune System, but it benefits growth of Essential Gut Flora, further enhancing your Vitality.
Our Formula includes: Lion’s Mane Mushrooms which Increase Brain Power through nerve growth, lessen anxiety, reduce depression, and improve concentration. Its an excellent adaptogen, promotes sleep and improves immunity. Shiitake Mushrooms which Fight cancer cells and infectious disease, boost the immune system, promotes brain function, and serves as a source of B vitamins. Maitake Mushrooms which regulate blood sugar levels of diabetics, reduce hypertension and boosts the immune system. Reishi Mushrooms which Fight inflammation, liver disease, fatigue, tumor growth and cancer. They Improve skin disorders and soothes digestive problems, stomach ulcers and leaky gut syndrome. Chaga Mushrooms which have anti-aging effects, boost immune function, improve stamina and athletic performance, even act as a natural aphrodisiac, fighting diabetes and improving liver function. Try Our Lion’s Mane WHOLE MIND Nootropic Blend 60 Capsules Today. Be 100% Satisfied or Receive a Full Money Back Guarantee. Order Yours Today by Following This Link.
