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CAD-IT to deliver integrated end-to-end Service Lifecycle Management for INEOS Automotive

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CAD-IT to deliver integrated end-to-end Service Lifecycle Management for INEOS Automotive


INEOS Automotive, the 4X4 development and manufacturing company, has awarded a major new service contract to the global service lifecycle management company CAD-IT.


The contract will be for the delivery of an integrated end-to-end Service Lifecycle Management (SLM) solution and supporting services for INEOS Automotive.


INEOS Automotive has designed its approach to Service to suit the needs of modern 4X4 owners and workshop technicians by adopting integrated Industry 4.0 readied solutions. This integrated approach eliminates traditional problems associated with the management of the Service business, and transforms Service into a streamlined operation, which in turn better serves the business and most importantly the customer.


Chris Webster, INEOS Aftersales Parts Manager, stated: “It is critical the spare parts catalogue and repair manuals offer our service partners the very best user experience possible, we truly believe CAD-IT can bring our vision to reality. We believe INEOS is the first vehicle manufacturer in the world to offer such a comprehensive interactive technical manual covering the whole vehicle. Workshop technicians, 4X4 enthusiasts, modifiers and conversion specialists will all have easy access to this resource.”


CAD-IT solutions are integrated into Teamcenter and ERP. The SBOM (Service Bill of Materials) is the heart of the solution, ensuring data efficiency, consistency, and accuracy. Connected solutions and processes bring richer, fully interactive, 3D content and provide a gateway to Augmented Reality.


All content types are created using a single tool and are hosted through CAD-IT’s Service Portal. It’s team of Technical Publications specialists will be supporting the creation of INEOS’s wide array of Service documentation.


Andy Partridge, CAD-IT Technical Publications Operations Manager, added: “The Grenadier is an authentic and purposeful 4X4 that will challenge all entrenched loyalties. INEOS is in the enviable position of being without legacy systems to update, and with complete freedom to adopt best practice from the outset. We are honoured by the trust placed in CAD-IT by the team at INEOS and excited and driven to deliver something fantastic.”

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