Vendor Comparison in Workspace-as-a-Service 2016

The report on Vendor Comparison in Workspace-as-a-Service (WaaS) based on MnM DIVE methodology covers the comprehensive study of the key vendors offering WaaS for their commercial customers. The report will help stakeholders to analyze detailed information regarding their competitors on the basis of their service offerings and business strategies. The report reviews major players that offer a set of integrated services to enable digital workspace deployment and outlines the findings and analysis on how well each WaaS vendor performs within our criteria.

Vendor Landscape

Most of the vendors are trying to provide an end-to-end suite of WaaS services inclusive of services such as mobile & desktop virtualization, mobility management, document & data management, backup & disaster recovery, identity & access management, and application lifecycle management. They are competing to provide the end users with an innovative combination of desktop and application virtualization features to cater to all types of business-critical endpoints, such as desktops, laptops, smartphones, tablets, virtual machines, and other fixed function devices. Desktop virtualization features such as VDI with personal vDisk, hosted physical desktops, remote PC access, and end user profile management  and application virtualization features such as real-time application delivery, application isolation, app catalogs, self-service app store, application scaling across multiple datacenters, application session monitoring, and application containerization are the most crucial features of an effective deployment of end-to-end WaaS suite offered to commercial clients by major vendors to enhance business mobility and streamline business operations.

The following vendors are included in the report:

• Atos SE (France)
• Cisco Systems, Inc. (U.S.)
• Cognizant Technology Solutions Corporation (U.S.)
• Computer Sciences Corporation (CSC)(U.S.)
• Fujitsu (Japan)
• Global Workspace Alliance (GWA) (The Netherlands)
• Hewlett Packard Enterprise (U.S.)
• IBM Corporation (U.S.)
• Infosys Ltd. (India)
• Tata Consultancy Services (India)
• Unisys (U.S.)
• Wipro Ltd. (India)

MnM DIVE Methodology

The MnM DIVE methodology involves extensive research to identify the key vendors offering WaaS. A comprehensive list of WaaS vendors was prepared, through secondary research referring to annual reports, press releases and investor presentations of companies, white papers, directories, and databases. Based on their breadth of service offerings, organization size, and other selection criteria, the list was narrowed down to select the key 12 vendors.

During the production cycle of the report, in-depth interviews were conducted with various primary respondents, which include key opinion leaders, subject matter experts, directors, and C-level executives of selected WaaS vendors to obtain and verify critical qualitative and quantitative information. This primary data was collected mainly through questionnaires, mails, and telephonic interviews.

Scoring Methodology

After completion of the data gathering and verification process, the scores and weightage for the shortlisted vendors against each parameter were finalized. Based on the extensive secondary and primary research, each criterion for the selected vendors was scored on the scale ranging from 0 to 10. After the ratings were finalized, each vendor was placed in the MnM DIVE matrix based on their score in service offering and business strategy in the WaaS market.

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