“The new normal’ phrase became a bit of a cliché in the hotel industry in the last 1 and half years, and it is not a surprise. What is a solution today might not be an option tomorrow for hotels and rentals. Altogether, tourism slowly recovers after the coronavirus pandemic, but a few COVID-19 hospitality trends will impact hotels in 2022 continously.
Hotel Operation Software Helps During COVID-19
Keeping up with the incomes and expenses of your hotel are mandatory these days. A hotel management software is going to help optimize your hotel operating costs. However, communication between hotel departments are also key to have your team accountable and empowered in unpredictable times. Hotel management systems can give owners and managers a complete transparency of hotel operations real time. Statistics can help reduce unnecessary costs and make management streamlined and safe.
Hoteliers can also keep an eye on the following bits of their work:
- A hotel software allows safe communication with guests during a pandemic.
- Housekeeping tasks can be easily tracked in a hotel management software, so every corner will be clean and sanitized.
- Generally, digitalization in the hospitality businesses can save energy, time and money which is going to become an advantage in 2022 as well.
Physical-Distancing While Travelling
Even though many countries lift restrictions in 2021, it will take a while for people to feel comfortable during hotel stays. Many travellers want to make sure before booking that they will be able to isolate themselves from others in 2022. Vaccination rates and safety protocols differ from country to country, but hotels should provide safety regulations and equipment such as disinfection stations in their building.
People have a desire to enjoy their holiday as safe as possible. Hotels and rentals together with travelling agencies will have a huge impact on the successful and possibly complete restart of tourism in 2022 if they can grant new services and features like clean/disinfected rooms and interior, distancing protocols and outdoor programs.
Keep in Touch With the Guests
Everyone knows that during a pandemic unexpected things can easily happen. It is crucial to inform and update guests about any changes, actual pandemic coordination dispatches. They will appreciate any news a hotelier can provide in advance, so they can feel prepared. A Pre-tip e-mail before arriving or a COVID-19 safety leaflet at the reception going to increace satisfaction and tourism experts say that winning back trust is vital to have the hospitality and tourism industry back on track.
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